General delivery service conditions for online orders

The following delivery service conditions apply to all orders. The terms of delivery service are considered accepted by any form of order and at the latest upon receipt of the goods. Any contractual conditions of the customer that deviate from these terms and conditions shall not be valid even then. For your order, the General Terms and Conditions in the version valid at the time of the order shall apply.

1. order

By clicking on the "order" button at the end of the ordering process, you submit a binding offer to purchase the goods in the shopping cart and confirm beforehand that you agree to the validity of these General Terms and Conditions. The acceptance of this contractual offer is accepted by delivery of the goods. Please make sure that the transmitted data is correct. Incorrect or incomplete personal data can lead to problems or delays in delivery. Therefore, please make sure that you provide the correct address (including postcode), e-mail address and telephone number when ordering. We cannot be held responsible for non-delivery or late delivery if the information provided is incorrect or incomplete and in this case the full price of the goods ordered may be charged. In case of typing, printing or calculation errors on the website or in the flyer, we are entitled to calculate the price. In this case the customer has an unlimited right to withdraw from the supply contract. Images reproduced on the website or in flyers are symbolic; the goods may vary in design, layout and colour.

2. delivery

We deliver while stocks last. The delivery is made as soon as possible, regularly within 45 minutes. All information about the delivery period and/or a delivery date, including any delivery time forecasts, are non-binding. This also applies to orders for delivery by the customer, the binding nature of which must be expressly confirmed in writing. Prices stated on the website or in the flyers are gross prices. The delivery is exclusively within our delivery areas, which are firmly programmed in the app and on the website. We offer different payment options. The payment options can be extended or changed. The payment options available at the time of an order are mentioned during the ordering process. If payment is made by credit or debit card, your credit or debit card will be authorized and the amount will be reserved for payment as soon as your order is confirmed. If, on delivery, customers are not found on the agreed or expected delivery date, we reserve the right to charge an expense allowance. This right to charge an expense allowance also exists if a delivery fails for reasons that are the responsibility of the customer (example: defective doorbell). The amount of the expense allowance corresponds to the gross order value.

3. alcohol

Alcoholic beverages (with the exception of beer) can only be ordered and delivered by persons who are at least 18 years old. In contrast, beer can also be ordered online by 16-year-olds. Alcohol will only be delivered or collected on presentation of an identity card.